Q: How do I schedule an appointment?
A: If you’re a new client, you can contact us by phone at (804) 706-1111 to schedule your first appointment. We are happy to assist you with finding a time that works for you. If you're an existing client, you can schedule an appointment by visiting our Online Booking page where you can book future sessions directly online.
Q: What can I expect during my first counseling session?
A: During your first session, you’ll have the opportunity to discuss your concerns and goals with your therapist. The session will involve getting to know each other, discussing your history, and setting goals for therapy. Your therapist will ask questions to better understand your situation and how they can best support you. The session is a safe space where you can share openly, and together you’ll create a plan for moving forward.
Q: Which insurance plans are accepted at Ironbridge Counseling and Wellness?
A: We accept a wide range of in-network insurance plans, including:
Q: Is therapy covered by insurance?
A: Many insurance plans cover therapy sessions. We accept a variety of insurance plans, and we can assist you in verifying your coverage. If you have questions about whether your insurance will cover therapy, please contact our office, and we’ll help you navigate the process.
Q: How is confidentiality handled in counseling?
A: Confidentiality is a cornerstone of the therapeutic relationship. Everything discussed in your sessions is kept private and confidential, except in situations where there is a legal obligation to report (e.g., risk of harm to yourself or others, abuse). Your privacy is of utmost importance to us, and we adhere strictly to all professional and legal standards to protect your information.
Q: How does counseling work?
A: Counseling is a collaborative process where you work with a therapist to address and overcome personal challenges. Through talking about your thoughts, feelings, and behaviors, you and your therapist will explore patterns, develop insights, and create strategies to achieve your goals. Counseling can involve different approaches, depending on your needs, and is tailored to support your growth and well-being.
Q: What types of therapy do you offer?
A: We offer a wide range of therapeutic services, including individual therapy, couples therapy, family therapy, group therapy, and specialized therapies such as EMDR for trauma. Our services are designed to meet the needs of individuals, couples, families, and groups, and we work with clients of all ages, including children, adolescents, adults, and seniors. Please see our Services page to learn more.
Q: What should I bring to my first session?
A: For your first session, please bring your insurance card, a form of identification, and any completed intake forms if provided beforehand. If you’re currently taking any medications, it’s helpful to bring a list of those as well. Feel free to also bring any questions or concerns you have so that we can address them during your session.
Q: Do you offer telehealth services?
A: Yes, we offer telehealth services for clients who prefer to have their sessions remotely. Telehealth allows you to have therapy sessions via a secure video platform from the comfort of your home or another private location. This option is especially convenient for clients with busy schedules or those who may have difficulty traveling to our office.
Q: How long does each counseling session last?
A: Standard counseling sessions typically last 50 minutes. However, the length of sessions can vary depending on your specific needs and the type of therapy you are receiving. For example, couples or family sessions might be longer. Your therapist will discuss the appropriate session length with you.
Q: What if I need to cancel or reschedule my appointment?
A: We understand that things come up. If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. This allows us to offer the time slot to another client who may need it. Late cancellations or missed appointments may be subject to a fee.
Q: What is EMDR therapy, and how can it help with trauma?
A: EMDR (Eye Movement Desensitization and Reprocessing) is a specialized therapy that is particularly effective for treating trauma and PTSD. It helps clients process and reframe traumatic memories so that they no longer have a strong emotional impact. During EMDR sessions, you’ll work with your therapist to process specific memories while focusing on external stimuli like eye movements, which can aid in desensitization.
Q: How can I prepare my child for their first therapy session?
A: It’s important to reassure your child that therapy is a safe and supportive space where they can talk about anything that’s on their mind. Explain to them that the therapist is there to help them feel better and that they can share their thoughts and feelings openly. You might also want to talk with the therapist beforehand to discuss any specific concerns or questions you have about your child’s therapy.
Q: How do I get to Ironbridge Counseling and Wellness?
A: Here are the directions to our office:
Using Rt 288:
Exit Rt. 288 onto Ironbridge Rd (Route 10) East to Chesterfield.
Turn Left in 1.5 miles onto Lori Road.
Turn Left (approx. 1/8 mile) into Court Square Office Complex.
Turn Left, then Turn Right to find our office - 9844 Suite 100.
From Route 1 / 301 to Route 10:
At the intersection of Routes 1 and 10, turn onto Route 10 West (West Hundred Road).
Travel 7 miles.
Turn Right onto Lori Road.
Turn Left (approx. 1/8 mile) into Court Square Office Complex.
Turn Left, then Turn Right to find our office - 9844 Suite 100.
If you need further assistance with directions, feel free to call us at (804) 706-1111; see map below.
A: If you’re a new client, you can contact us by phone at (804) 706-1111 to schedule your first appointment. We are happy to assist you with finding a time that works for you. If you're an existing client, you can schedule an appointment by visiting our Online Booking page where you can book future sessions directly online.
Q: What can I expect during my first counseling session?
A: During your first session, you’ll have the opportunity to discuss your concerns and goals with your therapist. The session will involve getting to know each other, discussing your history, and setting goals for therapy. Your therapist will ask questions to better understand your situation and how they can best support you. The session is a safe space where you can share openly, and together you’ll create a plan for moving forward.
Q: Which insurance plans are accepted at Ironbridge Counseling and Wellness?
A: We accept a wide range of in-network insurance plans, including:
- Aetna
- Anthem HealthKeepers
- Blue Cross
- Blue Shield
- BlueCross and BlueShield
- Carelon Behavioral Health
- Cigna and Evernorth
- Elevance
- Medicaid
- Medicare
- Military OneSource
- Optum
- Sentara Health Plans
- TRICARE
- UnitedHealthcare UHC | UBH
- Virginia Premier
Q: Is therapy covered by insurance?
A: Many insurance plans cover therapy sessions. We accept a variety of insurance plans, and we can assist you in verifying your coverage. If you have questions about whether your insurance will cover therapy, please contact our office, and we’ll help you navigate the process.
Q: How is confidentiality handled in counseling?
A: Confidentiality is a cornerstone of the therapeutic relationship. Everything discussed in your sessions is kept private and confidential, except in situations where there is a legal obligation to report (e.g., risk of harm to yourself or others, abuse). Your privacy is of utmost importance to us, and we adhere strictly to all professional and legal standards to protect your information.
Q: How does counseling work?
A: Counseling is a collaborative process where you work with a therapist to address and overcome personal challenges. Through talking about your thoughts, feelings, and behaviors, you and your therapist will explore patterns, develop insights, and create strategies to achieve your goals. Counseling can involve different approaches, depending on your needs, and is tailored to support your growth and well-being.
Q: What types of therapy do you offer?
A: We offer a wide range of therapeutic services, including individual therapy, couples therapy, family therapy, group therapy, and specialized therapies such as EMDR for trauma. Our services are designed to meet the needs of individuals, couples, families, and groups, and we work with clients of all ages, including children, adolescents, adults, and seniors. Please see our Services page to learn more.
Q: What should I bring to my first session?
A: For your first session, please bring your insurance card, a form of identification, and any completed intake forms if provided beforehand. If you’re currently taking any medications, it’s helpful to bring a list of those as well. Feel free to also bring any questions or concerns you have so that we can address them during your session.
Q: Do you offer telehealth services?
A: Yes, we offer telehealth services for clients who prefer to have their sessions remotely. Telehealth allows you to have therapy sessions via a secure video platform from the comfort of your home or another private location. This option is especially convenient for clients with busy schedules or those who may have difficulty traveling to our office.
Q: How long does each counseling session last?
A: Standard counseling sessions typically last 50 minutes. However, the length of sessions can vary depending on your specific needs and the type of therapy you are receiving. For example, couples or family sessions might be longer. Your therapist will discuss the appropriate session length with you.
Q: What if I need to cancel or reschedule my appointment?
A: We understand that things come up. If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. This allows us to offer the time slot to another client who may need it. Late cancellations or missed appointments may be subject to a fee.
Q: What is EMDR therapy, and how can it help with trauma?
A: EMDR (Eye Movement Desensitization and Reprocessing) is a specialized therapy that is particularly effective for treating trauma and PTSD. It helps clients process and reframe traumatic memories so that they no longer have a strong emotional impact. During EMDR sessions, you’ll work with your therapist to process specific memories while focusing on external stimuli like eye movements, which can aid in desensitization.
Q: How can I prepare my child for their first therapy session?
A: It’s important to reassure your child that therapy is a safe and supportive space where they can talk about anything that’s on their mind. Explain to them that the therapist is there to help them feel better and that they can share their thoughts and feelings openly. You might also want to talk with the therapist beforehand to discuss any specific concerns or questions you have about your child’s therapy.
Q: How do I get to Ironbridge Counseling and Wellness?
A: Here are the directions to our office:
Using Rt 288:
Exit Rt. 288 onto Ironbridge Rd (Route 10) East to Chesterfield.
Turn Left in 1.5 miles onto Lori Road.
Turn Left (approx. 1/8 mile) into Court Square Office Complex.
Turn Left, then Turn Right to find our office - 9844 Suite 100.
From Route 1 / 301 to Route 10:
At the intersection of Routes 1 and 10, turn onto Route 10 West (West Hundred Road).
Travel 7 miles.
Turn Right onto Lori Road.
Turn Left (approx. 1/8 mile) into Court Square Office Complex.
Turn Left, then Turn Right to find our office - 9844 Suite 100.
If you need further assistance with directions, feel free to call us at (804) 706-1111; see map below.
CONTACT
Phone (804) 706-1111 Fax (804) 706-1185 Email [email protected] Monday - Friday 7:30 a.m. to 9:00 p.m. |
LOCATION
9844 Lori Road Suite 100 Chesterfield, VA 23832 |